Terms & Conditions

Aug 27, 2024

AGREEMENT TO OUR LEGAL TERMS

Welcome to Vidalgo ("Company", "we", "our", "us")! As you have just clicked our Terms of Service, please take a moment to thoroughly review the following pages. It will take approximately 20 minutes to read through this document.

1. Introduction

Vidalgo operates the website located at https://vidalgo.tech ("Website"), offering advanced video creation platforms optimized for TikTok and YouTube Shorts. This document governs your use of our Website and services.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages. Please read it here.

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Agreements. If you do not agree with (or cannot comply with) the Agreements, then you may not use the Service, but please let us know by emailing at contact@vidalgo.tech so we can try to find a solution. These Terms apply to all visitors, users, and others who access or use the Service.

2. Communications

By creating an account on our Service, you agree to subscribe to newsletters, marketing, or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

3. Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

. Subscriptions

Our service offers monthly subscriptions which provide credits to be used for generating videos. Each video generation costs 100 credits. Upon creating an account, users are credited with 200 free credits to test the product without the need for entering any payment information.

5. Free Trial

Vidalgo provides a free trial to all new users, granting 200 credits at no cost. The free credits allow users to generate up to two videos to experience our service capabilities. No payment information is required to access this free trial, promoting a risk-free way to evaluate our offerings.

6. Fee Changes

We reserve the right to modify the subscription fees for our services. Any change in pricing will be communicated to our users one month in advance. Once notified, the new rates will take effect at the start of the next billing cycle following the end of the notice period. This ensures that users have sufficient time to make informed decisions regarding their subscription.

7. Content Ownership and Intellectual Property

All videos generated on our platform by our artificial intelligence technology are the property of the user. Users retain ownership of the videos and are free to share, distribute, or commercially exploit their generated content as they see fit.

8. Prohibited Uses

You are prohibited from using our services to generate content that:

  • Is explicitly violent or sexually explicit.

  • Promotes harassment, bullying, discrimination, or defamation.

  • Violates any applicable laws or regulations.

  • Infringes on intellectual property rights of others.

  • Encourages illegal activities or behavior that is abusive, threatening, obscene, or defamatory.

We reserve the right to terminate access to our services for users who engage in these prohibited activities.

9. Refund Policy

Vidalgo values customer satisfaction and has a clear policy regarding purchases. Please note that all purchases are non-refundable. However, we are committed to assisting with any issues that may arise. Users can contact us either by:

  • Email: contact@vidalgo.tech, providing account details and purchase information.

  • Direct message via the app: Users can click on the purple assistance bubble always visible at the bottom right of the application on any page.

Our support team is dedicated to responding to all inquiries within one hour.


Conclusion and Contact Information

Thank you for choosing Vidalgo. If you have any questions or concerns about our Terms of Service, please contact us at:

Vidalgo
229 Rue Saint-Honoré, 75001 Paris, France
Email: contact@vidalgo.tech